DATA PRIVACY
We are happy that you visit our website and are interested in our company. We consider data protection a customer-oriented quality characteristic. Protection of your personal data and maintenance of your personality rights are important to us.
With this data protection statement, we would like to transparently inform all visitors to our website about the type, scope and purpose of the personal data collected, used and processed by us and inform you about the rights due to you.
Our website can in principle be used without indicating any personal data. However, if you use any services of our company via our website, it may be necessary for us to process your personal data.
The data automatically collected when you visit our websites or when entered by you when you use services are processed in accordance with the respective current statutory provisions for the protection of personal data.
If the processing of your personal data is required and if there is no legal basis for such processing, we will in principle collect consent to the necessary purpose of processing.
As the data controller, we have specified technical and organisational measures in order to ensure the highest possible level of protection for your personal data.
However, please note that data transmission via the World Wide Web may in be subject to safety gaps.
If you want to use the services of our company and do not want to use the path of data transmission via the World Wide Web, it is also possible to contact us by phone.
1. An overview of data protection
General information
The following information will provide you with an easy to navigate overview of what will happen
with your personal data when you visit this website. The term “personal data” comprises all data
that can be used to personally identify you. For detailed information about the subject matter of
data protection, please consult our Data Protection Declaration, which we have included beneath
this copy.
Data recording on this website
Who is the responsible party for the recording of data on this website (i.e., the “controller”)?
The data on this website is processed by the operator of the website, whose contact information is
available under section “Information about the responsible party (referred to as the “controller”
in the GDPR)” in this Privacy Policy.
How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance be
information you enter into our contact form.
Other data shall be recorded by our IT systems automatically or after you consent to its recording
during your website visit. This data comprises primarily technical information (e.g., web browser,
operating system, or time the site was accessed). This information is recorded automatically when
you access this website.
What are the purposes we use your data for?
A portion of the information is generated to guarantee the error free provision of the website.
Other data may be used to analyze your user patterns.
What rights do you have as far as your information is concerned?
You have the right to receive information about the source, recipients, and purposes of your
archived personal data at any time without having to pay a fee for such disclosures. You also have
the right to demand that your data are rectified or eradicated. If you have consented to data
processing, you have the option to revoke this consent at any time, which shall affect all future
data processing. Moreover, you have the right to demand that the processing of your data be
restricted under certain circumstances. Furthermore, you have the right to log a complaint with the
competent supervising agency.
Please do not hesitate to contact us at any time if you have questions about this or any other data
protection related issues.
Analysis tools and tools provided by third parties
There is a possibility that your browsing patterns will be statistically analyzed when your visit
this website. Such analyses are performed primarily with what we refer to as analysis programs.
For detailed information about these analysis programs please consult our Data Protection
Declaration below.
2. Hosting and Content Delivery Networks (CDN)
WIX
We host our website at Wix.com Ltd, 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (hereinafter:
“WIX”).
WIX is a tool for creating and hosting websites. When you visit our website, WIX analyses user
behavior, visitor sources, region of website visitors and visitor numbers. The WIX stores cookies
on your browser, which are necessary for the presentation of the website and to ensure security
(necessary cookies).
The data is stored on the servers of WIX in Israel. Israel is considered to be a third country that
is safe from data protection laws. This means that Israel has a level of data protection equivalent
to that of the European Union.
Details can be found in the privacy policy of WIX: https://de.wix.com/about/privacy.
The WIX is used on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest the most
reliable presentation of our website. If consent has been requested, processing will be performed
exclusively on the basis of Art. 6 para. 1 letter a GDPR; consent may be revoked at any time.
Execution of a contract data processing agreement
We have concluded a contract with the WIX for order processing. This is a data protection contract,
which guarantees that WIX processes the personal data of our website visitors only according to our
instructions and in compliance with the GDPR.
3. General information and mandatory information
Data protection
The operators of this website and its pages take the protection of your personal data very
seriously. Hence, we handle your personal data as confidential information and in compliance with
the statutory data protection regulations and this Data Protection Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal data
comprises data that can be used to personally identify you. This Data Protection Declaration
explains which data we collect as well as the purposes we use this data for. It also explains how,
and for which purpose the information is collected.
We herewith advise you that the transmission of data via the Internet (i.e., through e-mail
communications) may be prone to security gaps. It is not possible to completely protect data
against third-party acce
Information about the responsible party (referred to as the “controller” in the GDPR)
The data processing controller on this website is:
TrenStar GmbH
Adresse: Alter Postweg 1, 67346 Speyer
Telefon: +49 6232 8540700
Vertreten durch: Ralf Manger Phone: +49 6232 8540700
E-mail: info(at)trenstar.de
The controller is the natural person or legal entity that single-handedly or jointly with others
makes decisions as to the purposes of and resources for the processing of personal data (e.g.,
names, e-mail addresses, etc.).
Storage duration
Unless a more specific storage period has been specified in this privacy policy, your personal data
will remain with us until the purpose for which it was collected no longer applies. If you assert a
justified request for deletion or revoke your consent to data processing, your data will be
deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax
or commercial law retention periods); in the latter case, the deletion will take place after these
reasons cease to apply.
Information on data transfer to the USA and other non-EU countries
Among other things, tools of companies domiciled in the United States or other from a data
protection perspective non-secure non-EU countries, are integrated into our website. If these tools
are active, your personal data may potentially be transferred to these non-EU countries and may be
processed there. We must point out that in these countries, a data protection level that is
comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a
mandate to release personal data to the security agencies and you as the data subject do not have
any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S.
agencies (e.g., the Secret Service) may process, analyze, and permanently archive your personal
data for surveillance purposes. We have no control over these processing activities.
Revocation of your consent to the processing of data
A wide range of data processing transactions are possible only subject to your express consent. You
can also revoke at any time any consent you have already given us. This shall be without prejudice
to the lawfulness of any data collection that occurred prior to your revocation.
Right to object to the collection of data in special cases; right to object to direct advertising
(Art. 21 GDPR)
IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 SECT. 1 LIT. E OR F GDPR, YOU HAVE THE
RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM
YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE
THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION
DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS
WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR
DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE
CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS
(OBJECTION PURSUANT TO ART. 21 SECT. 1 GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE
RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF
SUCH ADVERTISING. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH
DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR
DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 SECT. 2 GDPR).
Right to log a complaint with the competent supervisory agency
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a
supervisory agency, in particular in the member state where they usually maintain their domicile,
place of work or at the place where the alleged violation occurred. The right to log a complaint is
in effect regardless of any other administrative or court proceedings available as legal recourses.
Right to data portability
You have the right to demand that we hand over any data we automatically process on the basis of
your consent or in order to fulfil a contract be handed over to you or a third party in a commonly
used, machine readable format. If you should demand the direct transfer of the data to another
controller, this will be done only if it is technically feasible.
SSL and/or TLS encryption
For security reasons and to protect the transmission of confidential content, such as purchase
orders or inquiries you submit to us as the website operator, this website uses either an SSL or a
TLS encryption program. You can recognize an encrypted connection by checking whether the address
line of the browser switches from “http://” to “https://” and also by the appearance of the lock
icon in the browser line.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Information about, rectification and eradication of data
Within the scope of the applicable statutory provisions, you have the right to at any time demand
information about your archived personal data, their source and recipients as well as the purpose
of the processing of your data. You may also have a right to have your data rectified or
eradicated. If you have questions about this subject matter or any other questions about personal
data, please do not hesitate to contact us at any time.
Right to demand processing restrictions
You have the right to demand the imposition of restrictions as far as the processing of your
personal data is concerned. To do so, you may contact us at any time. The right to demand
restriction of processing applies in the following case
In the event that you should dispute the correctness of your data archived by us, we will usuallyneed some time to verify this claim. During the time that this investigation is ongoing, you havethe right to demand that we restrict the processing of your personal data.
If the processing of your personal data was/is conducted in an unlawful manner, you have the option
to demand the restriction of the processing of your data in lieu of demanding the eradication ofthis data.
If we do not need your personal data any longer and you need it to exercise, defend or claim legal
entitlements, you have the right to demand the restriction of the processing of your personal data
instead of its eradication.
If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will
have to be weighed against each other. As long as it has not been determined whose interests
prevail, you have the right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – with the exception of
their archiving
– may be processed only subject to your consent or to claim, exercise or defend legal entitlements
or to protect the rights of other natural persons or legal entities or for important public
interest reasons cited by the European Union or a member state of the EU.
Rejection of unsolicited e-mails
We herewith object to the use of contact information published in conjunction with the mandatory
information to be provided in our Site Notice to send us promotional and information material that
we have not expressly requested. The operators of this website and its pages reserve the express
right to take legal action in the event of the unsolicited sending of promotional information, for
instance via SPAM messages.
4. Recording of data on this website
Cookies
Our websites and pages use what the industry refers to as “cookies.” Cookies are small text files
that do not cause any damage to your device. They are either stored temporarily for the duration of
a session (session cookies) or they are permanently archived on your device (permanent cookies).
Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain
archived on your device until you actively delete them, or they are automatically eradicated by
your web browser.
In some cases, it is possible that third-party cookies are stored on your device once you enter our
site (third- party cookies). These cookies enable you or us to take advantage of certain services
offered by the third party (e.g., cookies for the processing of payment services).
Cookies have a variety of functions. Many cookies are technically essential since certain website
functions would not work in the absence of the cookies (e.g., the shopping cart function or the
display of videos). The purpose of other cookies may be the analysis of user patterns or the
display of promotional messages.
Cookies, which are required for the performance of electronic communication transactions (required
cookies) or for the provision of certain functions you want to use (functional cookies, e.g., for
the shopping cart function) or those that are necessary for the optimization of the website (e.g.,
cookies that provide measurable insights into the web audience), shall be stored on the basis of
Art. 6 Sect. 1 lit. f GDPR, unless a different legal basis is cited. The operator of the website
has a legitimate interest in the storage of cookies to ensure the technically error free and
optimized provision of the operator’s services. If your consent to the storage of the cookies has
been requested, the respective cookies are stored exclusively on the basis of the consent obtained
(Art. 6 Sect. 1 lit. a GDPR); this consent may be revoked at any time.
You have the option to set up your browser in such a manner that you will be notified any time
cookies are placed and to permit the acceptance of cookies only in specific cases. You may also
exclude the acceptance of cookies in certain cases or in general or activate the delete function
for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the
functions of this website may be limited.
In the event that third-party cookies are used or if cookies are used for analytical purposes, we
will separately notify you in conjunction with this Data Protection Policy and, if applicable, ask
for your consent.
Cookie Consent with Cookiebot
Our website uses Cookie Content technology from Cookiebot to obtain your consent to the storage of
certain cookies on your end device and to document this in a data protection-compliant manner. The
provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter
“Cookiebot”).
When you enter our website, a connection is established with the Cookiebot servers to obtain your
consent and provide you with other explanations regarding the use of cookies. Cookiebot will then
store a cookie in your browser to identify the consent you have given or its revocation. The data
collected in this way is stored until you request us to delete it, delete the Cookiebot cookie
itself or the purpose for which the data is stored no longer applies. Mandatory legal storage
obligations remain unaffected.
Cookiebot is used to obtain the legally required consent for the use of cookies. The legal basis
for this is Art. 6(1)(1)(c) GDPR.
Customize cookie settings
Contract data processing agreement
Our company has executed a Contract Data Processing Agreement with Cookiebot. This is an agreement
mandated by data privacy protection legislation that warrants that Cookiebot processes all personal
data of our website visitors exclusively in compliance with our instructions and in compliance with
the GDPR.
Contact form
If you submit inquiries to us via our contact form, the information provided in the contact form as
well as any contact information provided therein will be stored by us in order to handle your
inquiry and in the event that we have further questions. We will not share this information without
your consent.
The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to
the execution of a contract or if it is necessary to carry out pre-contractual measures. In all
other cases the processing is based on our legitimate interest in the effective processing of the
requests addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your agreement (Art. 6 Para. 1 lit. a
GDPR) if this has been requested.
The information you have entered into the contact form shall remain with us until you ask us to
eradicate the data, revoke your consent to the archiving of data or if the purpose for which the
information is being archived no longer exists (e.g., after we have concluded our response to your
inquiry). This shall be without prejudice to any mandatory legal provisions, in particular
retention periods.
Request by e-mail, telephone, or fax
If you contact us by e-mail, telephone or fax, your request, including all resulting personal data
(name, request) will be stored and processed by us for the purpose of processing your request. We
do not pass these data on without your consent.
These data are processed on the basis of Art. 6 Sect. 1 lit. b GDPR if your inquiry is related to
the fulfillment of a contract or is required for the performance of pre-contractual measures. In
all other cases, the data are processed on the basis of our legitimate interest in the effective
handling of inquiries submitted to us (Art. 6 Sect. 1 lit. f GDPR) or on the basis of your consent
(Art. 6 Sect. 1 lit. a GDPR) if it has been obtained.
The data sent by you to us via contact requests remain with us until you request us to delete,
revoke your consent to the storage or the purpose for the data storage lapses (e.g. after
completion of your request). Mandatory statutory provisions - in particular statutory retention
periods - remain unaffected.
5. Analysis tools and advertising
Google Tag Manager
We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street,
Dublin 4, Ireland
The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and
other technologies on our website. The Google Tag Manager itself does not create any user profiles,
does not store cookies, and does not carry out any independent analyses. It only manages and runs
the tools integrated via it. However, the Google Tag Manager does collect your IP address, which
may also be transferred to Google’s parent company in the United States.
The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a
legitimate interest in the quick and uncomplicated integration and administration of various tools
on his website. If the relevant consent has been requested, the processing is carried out
exclusively on the basis of Art. 6(1)(a) GDPR; the consent can be revoked at any time.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider of this
service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior patterns of website visitors.
To that end, the website operator receives a variety of user data, such as pages accessed, time
spent on the page, the utilized operating system and the user’s origin. Google may consolidate
these data in a profile that is allocated to the respective user or the user’s device.
Google Analytics uses technologies that make the recognition of the user for the purpose of
analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use
information recorded by Google is, as a rule transferred to a Google server in the United States,
where it is stored.
This analysis tool is used on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of this website
has a legitimate interest in the analysis of user patterns to optimize both, the services offered
online and the operator’s advertising activities. If a corresponding agreement has been requested
(e.g., an agreement to the storage of cookies), the processing takes place exclusively on the basis
of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European
Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
IP anonymization
On this website, we have activated the IP anonymization function. As a result, your IP address will
be abbreviated by Google within the member states of the European Union or in other states that
have ratified the Convention on the European Economic Area prior to its transmission to the United
States. The full IP address will be transmitted to one of Google’s servers in the United States and
abbreviated there only in exceptional cases. On behalf of the operator of this website, Google
shall use this information to analyze your use of this website to generate reports on website
activities and to render other services to the operator of this website that are related to the use
of the website and the Internet. The IP address transmitted in conjunction with Google Analytics
from your browser shall not be merged with other data in Google’s possession.
Browser plug-in
You can prevent the recording and processing of your data by Google by downloading and installing
the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=en.
For more information about the handling of user data by Google Analytics, please consult Google’s
Data
Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.
Contract data processing
We have executed a contract data processing agreement with Google and are implementing the
stringent provisions of the German data protection agencies to the fullest when using Google
Analytics.
Archiving period
Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs
(e.g., DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 month.
For details, please click the following link:
https://support.google.com/analytics/answer/7667196?hl=en
6. Plug-ins and Tools
Google Maps
This website uses the mapping service Google Maps. The provider is Google Ireland Limited
(“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To enable the use of the Google Maps features, your IP address must be stored. As a rule, this
information is transferred to one of Google’s servers in the United States, where it is archived.
The operator of this website has no control over the data transfer. In case Google Maps has been
activated, Google has the option to use Google web fonts for the purpose of the uniform depiction
of fonts. When you access Google Maps, your browser will load the required web fonts into your
browser cache, to correctly display text and fonts.
We use Google Maps to present our online content in an appealing manner and to make the locations
disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6
Sect. 1 lit. f GDPR. If a respective declaration of consent has been obtained, the data shall be
processed exclusively on the basis of Art. 6 Sect. 1 lit. a GDPR. This declaration of consent may
be revoked at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European
Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/
and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
For more information on the handling of user data, please review Google’s Data Privacy Declaration
under: https://policies.google.com/privacy?hl=en.